Questions and answers
You're always welcome to contact us at info@dynamostol.dk or give us a call at +45 4675 0970 if you have any questions.
Below, you'll find answers to our most frequently asked questions—perhaps the information you're looking for is already here.
Questions about sitting actively
What does it mean to sit actively?
Our chairs are designed around the principle that sitting should engage your body, not hold it still. By encouraging a balanced sitting position, the chair activates your muscles, helping you to build strength and maintain good posture throughout the day. Rather than locking your body in place, it encourages an upright, natural posture that keeps you balanced and aligned.
Why should I choose an active chair?
You should choose a chair that encourages active sitting, because keeping your body in gentle motion boosts blood circulation. This helps to prevent tired legs and tension in your neck and back while ensuring a steady flow of oxygen-rich blood to your brain. The result? You will have greater focus, more energy, and the ability to perform at your best all day long.
What is the reason that our chairs do not have backrest?
Without a backrest, your core muscles are naturally activated. This improves your posture. You won't even notice it happening.
Why don't your chairs have a backrest?
Without a backrest, your core muscles are naturally activated. This improves your posture. You won't even notice it happening.
What’s the hump at the front of the chair for?
The raised front edge of the seat is designed to keep you in position and prevent you from sliding forward. This helps you to maintain a stable and balanced sitting posture, which is especially important during tasks that require focus and precision.
I find the raised front of the chair uncomfortable!
If the raised front of the seat is uncomfortable, you might be sitting too high up. Try lowering the chair slightly — it often makes a big difference!
Many people assume that you have to sit very high on a traditional saddle chair, but this is a misconception. The correct seat height will support your posture without causing discomfort or pressure.
About choosing a chair based on what you need
Ergonomic chairs benefit most people who spend a lot of time sitting down, but it's important to find the best model for you.
Can I try the chair before I buy?
Yes, you can try our chairs for 14 days.
If they're not right for you, we'll collect it and refund your money — no questions asked. We want you to get a chair that you truly like and that meets your needs.
Can I use a Dynamostol chair if I have reduced mobility?
Yes — many people with reduced mobility find the chair very helpful. It can provide support with everyday tasks such as cooking and is easy to move around the home, even for those with limited strength.
However, if your mobility is significantly reduced, one of our active chairs may not be suitable for you. We recommend calling us so that we can offer guidance based on your specific needs and situation.
You're always welcome to try a chair for 14 days to see if it suits you.
Can I share a chair with one or more of my colleagues at the office?
Yes — our chairs are designed to be shared. They’re quick and easy to adjust, making them ideal for flexible workspaces. Thanks to their smooth, stepless height adjustment, they can be adapted to suit different users and working positions in just seconds.
Can I customise the look of the chair?
Yes, you can customise it to match your style and workspace. You can choose from a range of colours and fabric types for the seat cover and select the most suitable seat height.
Can you sit on a Dynamostol chair all day?
Yes, you can sit comfortably on a Dynamostol chair all day. As with anything new, it may take a little time to adjust to the active sitting position. However, once you have adapted, you will probably find that you can sit for longer periods with greater comfort and focus than you could with a conventional chair, because you are sitting more actively and naturally.
Technical questions and care
Can the Flex mechanism be locked into place?
No, because the chair is designed to promote active sitting, so the Flex mechanism cannot be locked. It gently follows your movements to keep your body engaged and balanced. Most users quickly get used to its dynamic feel and enjoy the freedom it provides.
I have one of your chairs, but the castors aren't working properly. What should I do?
First, check if any dirt or debris is stuck in the castors, as this is often the cause. Try cleaning them thoroughly or vacuuming to remove dust and hair.
You can also find more tips on how to care for your chair here.
Castors are available to purchase as a replacement in our webshop under Accessories.
Why is it difficult to raise and lower my chair?
If the height adjustment mechanism is not working properly, it may be that the gas lift piston has dried out.
Here’s what to do:
1. Raise the seat to its highest position.
2. Clean the exposed piston with a paper towel soaked in household alcohol.
3. Apply five drops of acid-free oil (such as sewing machine oil — do not use WD-40).
4. Move the seat up and down a few times.
5. Wipe off any excess oil and repeat if necessary.
This should restore smooth height adjustment.
See more tips on caring for your chair here.